香港財務策劃師學會：系統事故處理進度更新公告（2026年5月4日） 自2026年4月14日公佈系統嚴重事故以來，本學會已積極投入近一個月的時間，全面跟進電腦系統的更換及修復工作。現謹就最新進度、時間表及後續安排作出以下更新，以釋會員及公眾之疑慮。 一、調查及供應商評估進度 在過去數週，學會已完成初步調研，並持續與多家供應商進行評估，涵蓋以下範疇：  - 硬件、軟件及附屬系統的功能、成本及更換時間表；  - 系統全面升級及整合的可行性。 學會現正根據評估結果，訂定優先次序。首要階段將集中於學會官方網站及會員專區（Member Area）的功能修復與升級，目標於2026年第三季末 前完成此部分工作。至於其他附屬系統及非核心功能，則預計於2026年年底前大致完成更換與過渡。 二、系統更換與過渡安排 在系統全面恢復正常前，會員及公眾仍可透過以下渠道聯絡學會：  - 電話：2982 7888  - 電郵：info@ifphk.org  - 社交媒體：請留意學會官方專頁的最新消息  - 臨時資訊及報名連結：  • 如欲了解即將舉行的活動報名詳情及本會刊物，請瀏覽連結：https://bit.ly/3O2OA0J  • 有關過渡期間的服務安排詳情，請瀏覽連結：https://bit.ly/4tLiDZF 三、資料保護與系統過渡保證 學會深明是次事故對會員及各界人士造成嚴重不便，就此再次致以最誠摯的歉意。我們承諾：  - 所有現有系統內的功能及資料均獲妥善處理及保護；  - 在適當時機，學會將有序進行系統過渡及全面更換為新電腦系統，確保資料完整及服務連續性。 四、後續公佈 網站及相關系統的具體恢復日期，將於稍後經上述渠道另行公佈。如對是次安排有任何查詢，歡迎隨時與我們聯絡。 學會再次感謝各位的體諒與支持。 香港財務策劃師學會 2026年5月4日 Institute of Financial Planners of Hong Kong: Update on System Incident and Progress Report (4 May 2026) Since the announcement of the major system incident on 14 April 2026, the Institute has devoted nearly one month to actively pursuing the replacement and restoration of its computer systems. We hereby provide the following update on progress, timeline, and reassurances to address the concerns of our members and the public. I. Investigation and Supplier Evaluation Progress Over the past several weeks, the Institute has conducted preliminary research and ongoing evaluations with multiple suppliers, covering:  - Functionality, cost, and implementation timeline for hardware, software, and ancillary systems;  - Feasibility of a comprehensive system upgrade and integration. Based on the evaluation results, the Institute has established the following priority: The first priority is the restoration and upgrade of the IFPHK official website and the Member Area, with a target completion date by the end of the third quarter of 2026. All other ancillary systems and non-core functions are expected to be largely completed by the end of 2026. II. System Replacement and Transition Arrangements Until full system restoration is achieved, members and the public may continue to reach the Institute via the following channels:  - Telephone: 2982 7888  - Email: info@ifphk.org  - Social media: Please follow our official pages for the latest updates.  - Temporary information and registration links:  • For details on upcoming event registration and IFPHK publications, please visit: https://bit.ly/3O2OA0J  • For information regarding the transitional service arrangements, please visit: https://bit.ly/4tLiDZF III. Data Protection and System Transition Guarantee The Institute deeply regrets the serious inconvenience caused by this incident and once again extends its sincere apologies to all affected parties. We undertake that:  - All existing system functions and data are being properly handled and protected;  - The transition to and full replacement of the new computer systems will be carried out in a timely and orderly manner, ensuring data integrity and service continuity. IV. Further Announcements The specific resumption date for the website and related systems will be announced separately via the above channels. Should you have any enquiries regarding these arrangements, please do not hesitate to contact us. The Institute once again thanks you for your understanding and support. Institute of Financial Planners of Hong Kong 4 May 2026